Data Strategy

Breaking News

Rosemary Smith

Industry baulks at 'dead data' costs

Release of the official register of deaths data for fraud prevention has been welcomed by the data industry. But the high cost of the data set is being questioned at the same time as users are examining the legal possibility of using it for direct mail suppression.

11 February 2008 | More

Data security failures criticised

Professor of computing at The Open University, Darrel Ince, has criticised what he says are "systematic security failings which encompass many...

04 February 2008 | More

Bidders quit ID card programme

Two major contractors have abandoned the procurement process for the proposed National ID card and database. Accenture and BAE were both on the long...

04 February 2008 | More

Resort operator One&Only adopts Alterian

Luxury resort operator One&Only is implementing a Web-based brand communications centre using Communicator from Alterian.

15 October 2007 | More

Royal Mail launches expert data panel

Royal Mail is enhancing its ability to provide customers with data services by establishing a panel of experts. Dataforce is the first company to be...

04 February 2008 | More

In this Month's Issue

Data gaps challenge customer service

Customer expectations of the service they receive are not matched by the experience, with organisations failing to put in place the resources necessary to support positive interactions. More than...

Published by: Data Strategy | 11 April 2008 | Subscription based service

Data Healthcheck launched by Experian

Experian has launched a Data Healthcheck service to compare B2B customer and prospect records against its datasets to identify how accurate, complete, consistent and compliant a database is. With...

Published by: Data Strategy | 11 April 2008 | Subscription based service

Processing streamlined with Thunderhead

Outsourced services provider of non-fault accident management to the insurance industry Helphire Group is implementing an enterprise-wide customer engagement solution from Thunderhead.

Published by: Data Strategy | 11 April 2008 | Subscription based service

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